Glc300 Privacy Policy – Our Commitment to Your Data
This Privacy Policy explains how glc300 collects, uses, stores, and protects the personal information of users in Malaysia. We take our responsibility to your privacy seriously and are committed to handling your data with transparency and accountability.
1. Information We Collect
When you register or use the glc300 platform, we collect several categories of information to ensure our services operate properly and securely. The types of information collected are as follows:
Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is required to verify your identity and enable account access.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser type, IP address, screen resolution, and language settings. This data helps us optimise the user experience across various devices, including Android and iOS mobile phones.
Local Payment Information
To process deposits and withdrawals in MYR, we collect the necessary payment details such as account holder name and bank or e-wallet information. Full account numbers are not retained in our system once a transaction is complete.
Usage Data
We record usage activity such as games played, bets placed, login and logout times, and interactions with platform features. This data is used to improve our services and detect any suspicious activity.
2. How We Use Your Information
Glc300 uses the information collected solely for the purposes outlined below. We do not use your data for any purpose not stated here without obtaining your consent first.
- Account Management: To create, verify, and manage user accounts and ensure secure login.
- Transaction Processing: To process MYR deposits, withdrawals, and any related financial transactions on the platform.
- Service Improvements: To analyse usage patterns and improve the design, performance, and content of the glc300 platform.
- User Communications: To send important account notifications, service updates, and customer support responses.
- Security & Fraud Prevention: To detect and prevent fraudulent activity, account misuse, or violations of our terms of use.
- Legal Compliance: To comply with applicable legal and regulatory requirements, including requests from authorised authorities.
3. Cookies and Tracking
The glc300 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Session Cookies: Required to maintain your login session and keep your account secure while the session is active. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves your preferences such as interface language and display settings to provide a more comfortable experience.
- Analytics Cookies: Used to understand how users interact with the platform for technical improvement purposes. Data collected is aggregated and does not personally identify any individual.
You can manage cookie settings through your browser. However, disabling session cookies may affect core platform functionality.
4. Data Retention, Security & Third-Party Sharing
Data Retention
Your personal data is stored on secure, protected servers. We retain your information for as long as your account remains active or as needed to fulfil the purposes outlined in this policy. Once an account is permanently closed, your data will be deleted or anonymised within a reasonable timeframe, unless a longer retention period is required by law.
Security Measures
Glc300 implements a range of technical and organisational security measures to protect your data, including:
- SSL encryption for all communications between your device and our servers.
- Strict access controls ensuring only authorised personnel can access user data.
- Continuous monitoring to detect unauthorised access attempts and suspicious activity.
- Two-factor authentication is available to enhance account security.
Third-Party Sharing
Glc300 does not sell, rent, or share your personal information with third parties for marketing purposes. We only share data in the following situations:
- With trusted payment service providers solely for the purpose of processing MYR transactions.
- With law enforcement authorities where required by court order or applicable law.
- With technical service providers bound by strict confidentiality agreements.
5. Your Rights as a User
As a glc300 user, you have certain rights regarding your personal data. We respect these rights and will handle all requests accordingly.
You have the right to request a copy of the personal information we hold about you. Requests can be made through our customer support channels.
If the information we hold is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly in your account settings.
You may request the deletion of your personal data, subject to legal requirements and legitimate operational needs. Account closure requests will be processed in accordance with our account policy.
You have the right to object to the processing of your data for certain purposes. If you do not wish to receive marketing communications, you can unsubscribe through your account settings.
6. Policy Changes and How to Contact Us
Privacy Policy Update
Glc300 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Where significant changes are made, we will notify users via in-platform notifications or their registered email at least seven days before the changes take effect.
The latest effective date is always displayed at the bottom of this page. We encourage you to review this policy periodically to stay informed about how your data is managed.
Contact Our Privacy Team
If you have any questions, concerns, or would like to submit a request regarding your personal data, please contact the glc300 support team through the available channels on the platform. We aim to respond to all privacy-related enquiries within two to three business days.
For general enquiries about the platform, you may also refer to our FAQ page our. Further information on your rights and responsibilities is also available at Terms & Conditions page.
Effective date: 1 January 2026. This policy applies to all registered users of the glc300 platform.
Questions About Your Data Privacy?
The glc300 team is ready to assist with any privacy-related questions. Visit our FAQ section or register an account to enjoy our platform with peace of mind.